Hotel policies

• A government-approved photo ID (Driving Licence, Aadhar Card, Voter ID, Passport) is mandatory for all guests at check-in.
• Full payment is due before check-in.
• Subject to availability and may be chargeable.
• Standard check-in time: 2:00 PM.
• Visitors must also provide valid ID for hotel records; documents will be returned upon departure.

Standard check-out time is 11:00. Extensions are subject to availability and chargeable as follows:

Failure to vacate the room by the agreed time authorises management to remove belongings and store them safely, with an inventory maintained. Items must be collected within 24 hours; storage charges may apply thereafter.

• Cancellations must be made at least 48 hours prior to arrival; later cancellations are charged in full.
• Same-day reservations, or those made within 48 hours of check-in, are non-refundable.
• Bulk bookings (5 rooms or more): 50% payment at booking; balance 50% due 15 days prior to check-in. Booking may be cancelled upon failure to do so.
• Cancellations for bulk bookings: At least 30 days prior; later cancellations are charged in full.
• All published rates are exclusive of GST.

• Visitors are allowed until 19:00 for a maximum of 30 minutes, at the management's discretion.
• A maximum of 2 visitors per room at a time.
• A government-approved ID for each visitor is mandatory.
• Extensions on upfront payment: until 21:00 — ₹300 per visitor; until midnight — half the room rent per visitor. Extra time before 19:00 beyond 30 minutes — ₹200 per hour per visitor.
• No visitors beyond 12:00 midnight unless converted to an overnight stay, charged at room tariff.
• Management reserves the right to ask visitors to vacate immediately without prior notice or reason.
• Guests are fully responsible for the actions, conduct and damages of their visitors.

• Subject to availability, luggage may be stored in the luggage room at the guest's sole risk, for a maximum of 2 days unless otherwise agreed.
• Management is not responsible for loss, theft or damage to guest belongings — including electronics, valuables, or property left in rooms, lockers or any other hotel area.
• Guests are advised to lock their rooms and safeguard personal items.

• All rooms are non-smoking. Smoking permitted only in designated areas — room balconies and common areas open to sky.
• Pets are not allowed on the hotel premises.
• Guests are liable for all damages, losses or injuries caused by prohibited items or activities.
• Guests are responsible for any loss or damage to hotel property caused by themselves, their visitors, or anyone under their responsibility. A minimum cleaning or recovery fee of ₹1,000 applies in addition to repair or replacement costs.
• Guests must conduct themselves respectfully and avoid nuisance or annoyance to others.
• Management may evict any guest or visitor immediately without refund for policy violations, illegal activity or misconduct, and may remove and secure belongings and involve local authorities if necessary.

• Nothing in these rules creates tenancy, sub-tenancy or occupancy rights for any guest or visitor. The hotel remains in absolute possession of the premises at all times.
• Guests must comply with all applicable local and national laws and regulations during their stay.
• Commercial or public use of photographs or videos taken at the hotel is prohibited without prior written consent of the management.
• Management is not liable for service disruptions arising from events beyond its control, including natural disasters, strikes, pandemics or government restrictions.
• The management reserves the right to add, alter or amend these rules at any time without prior notice.
• Violation of these rules may result in immediate eviction without refund, forfeiture of deposits, and potential legal action.

What time is check-in at Aakriti Hotels?

Check-in is from 2:00 PM. Early check-in is subject to availability and may be chargeable. A government-approved photo ID is mandatory for every guest.

What time is check-out at Aakriti Hotels?

Check-out is at 11:00. Late check-out is chargeable: 25% of the room rent until 1:00 PM, 50% until 3:00 PM, and full room rent until 5:00 PM, subject to availability.

What is the cancellation policy?

Cancellations must be made at least 48 hours prior to arrival; later cancellations are charged in full. Same-day reservations, or those made within 48 hours of check-in, are non-refundable.

What ID do I need at check-in?

A government-approved photo ID is mandatory for every guest: Driving Licence, Aadhar Card, Voter ID, Passport.

Are the rates inclusive of GST?

No. All published rates are exclusive of GST, which is added at checkout and shown separately before you pay.

Can I smoke in the room?

All rooms are non-smoking. Smoking permitted only in designated areas — room balconies and common areas open to sky.

Are pets allowed?

Pets are not allowed on the hotel premises.

Do you take bookings for five rooms or more?

Yes. 50% payment at booking; balance 50% due 15 days prior to check-in. Booking may be cancelled upon failure to do so. Cancellations for bulk bookings must be made at least 30 days prior; later cancellations are charged in full.